Thank you for visiting and shopping at comfybase.com/COMFYBASE LLC The following are the terms and conditions that formulate our Shipping Policy.

Shipment Processing Time

We ship directly from multiple warehouses as soon as the order is processed. 

If we are experiencing a high volume of orders, shipments may be delayed by a couple of days. Therefore, please allow additional days in transit for delivery. In rare cases, if there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

• Please note the following:
• Shipping to APO/FPO, P.O. Boxes is not available.
• Shipping to Alaska, Hawaii, Puerto Rico, and International addresses is currently not available. Kindly call us at +1 (855) 585-5618.
• Please note that during national holidays, inventory shortages, shipping and customs delays, extreme weather, and other scenarios that we have no control over, chances of your delivery getting delayed are high. We will appreciate your patience during those times.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

* US 3-10 Business Days

Delivery delays can occasionally occur (natural disasters, pandemics, situations out of the seller’s control). 

Shipment Confirmation & Order tracking

A tracking number will be added to your order details as soon as they are available. You will be notified via email so that you can keep track of the delivery status every step of the way.

Damages and Missing Parts

All shipments must be thoroughly inspected for any sign of damage BEFORE signing the carrier's freight bill. The driver is required to wait during your inspection. If there is damage or missing boxes, note the damage or shortage on the carriers delivery receipt and be specific.  Examples:  Desk top damaged, corner is crushed or one box damaged subject to inspection.  Hold all damaged goods and their packaging material for inspection.  If you have the ability to photograph the transit damage please do so immediate and email it to us.  

If you receive damaged merchandise, please take a picture and email us the picture at office@comfybase.com right away. We will only replace damaged goods within 48 hours of your order receipt.

By signing the carrier's freight bill, without any notations of damage or missing items, you are agreeing the shipment was delivered in good condition.  We have no recourse to file a freight damage claim once the shipment was signed for as received in good condition.